We understand that emergencies may occur, and we also believe that your time is valuable as is ours. Should you need to cancel or reschedule, a 12 hour notice is required prior to the appointment time or full fee is charged. No shows will be treated as cancellation without notice, and full fee will be charged. Same-day schedule and approval for service(s), or same day approval for service(s) is non-refundable. Services are booked by appointment ONLY.